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Rental Encyclopedia entry

Loss of Use

Quick answer

The Agreement defines Loss of Use as losing the ability to use the vehicle for stated company purposes because of damage or loss.

Rental Agreement

60-second explanation

Why it matters

A vehicle can create a claimed loss while unavailable even when physical repair cost is considered separately.

In plain English

Loss of Use is about the time the company cannot use the vehicle for the purposes listed in the Agreement. It is not another name for the repair itself.

Section 3 describes a general measure using the Agreement daily rate and actual or estimated repair-or-replacement days. This page does not calculate a claim.

What to confirm before you arrive

Practical checklist

  • Know the daily rate on the Rental Record.
  • Understand damage-reporting duties.
  • Ask for supporting dates and documentation if a claim includes Loss of Use.

Example

A damaged vehicle can require repairs for several days; the Agreement treats the unavailable period as a separate concept from repair cost.

Common mistake

Assuming Loss of Use applies automatically at one amount—or assuming it can never apply when other vehicles are available.

Information and Agreement boundary

This plain-language entry is educational, not legal advice. The Rental Agreement, Rental Record, confirmed STARS policy, applicable law, and rental-specific facts control. Industry context does not create a STARS promise, price, or contractual obligation.

Loss of Use Explained | STARS Rental Encyclopedia