Rental policy
Rental requirements
Customers should be prepared with a valid driver's license, accepted payment method, insurance information if using personal coverage, and any identification needed for review. Requirements can vary by vehicle type, payment method, and approval profile.
The AI Rental Assistant does not guarantee approval. A representative confirms all requirements through WhatsApp.
Rental Concierge
Professional guidance before you arrive.
Answer four quick questions so STARS can prepare a personalized quote and continue the conversation on WhatsApp.
Availability, final pricing, approval, and reservation details are always finalized by a STARS representative through WhatsApp.
Clarity step 1 of 4