Legal · Effective and last updated August 9, 2026
Privacy Policy
This policy explains how STARS Car Rental handles information through this website, its Rental Concierge, contact forms, and connected services. STARS Car Rental is operated by Star Solutions Miami LLC.
Information we collect
When you use the STARS Concierge or a contact form, we may collect your name, phone number, trip dates and locations, vehicle and passenger preferences, insurance status, payment-method preference, language, and other details you choose to provide. Please do not submit full payment-card numbers or highly sensitive information. We also collect source-page and UTM attribution and, only with consent, Google Analytics usage data.
How we use information
We use this information to qualify and respond to rental requests, provide price and requirement guidance, connect you with the rental team, improve the website, measure marketing sources, prevent abuse, and maintain security. Automated concierge responses help collect details but do not confirm availability or complete a reservation.
Storage and service providers
Lead information is stored in Supabase and is available to authorized STARS personnel. Requests may be handed off to WhatsApp, where Meta/WhatsApp processes data under its own terms. Google Analytics processes consented site-usage information. Hosting and security providers may process limited technical data needed to operate the site.
Cookies and analytics
Optional Google Analytics does not load until Analytics consent is granted. Advertising and personalization storage are denied by default. UTM parameters may be saved with a lead to understand its source. See the Cookie Policy and use Cookie Settings in the footer to change or withdraw consent.
Retention and security
We retain leads and related communications only as long as reasonably needed for follow-up, operations, records, dispute handling, security, and applicable legal obligations. Consent preferences are kept locally until the policy version changes or browser storage is cleared. We use access controls and other reasonable safeguards, but no online system can guarantee absolute security.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, or restriction of certain personal information, and to object to or withdraw consent-based processing. Contact the team through the Contact page or WhatsApp. We may need to verify a request and may retain information where legally required.
Children and international visitors
The site is not directed to children under 13, and STARS does not knowingly collect their personal information. If you use the site outside the United States, your information may be transferred to and processed in the United States or other locations where providers operate, which may have different privacy laws.
Contact and legal review
Privacy questions and rights requests can be sent to info@starsolutionsmiami.com. Operational rental questions may continue through the STARS Contact page or official phone and WhatsApp channel. This policy describes the site’s current operational practices and does not claim universal legal compliance. Final legal language should be reviewed by qualified privacy counsel.
Resumen en español
STARS Car Rental es operada por Star Solutions Miami LLC. STARS recopila los datos que envías al Concierge o formularios para responder y transferir tu solicitud al equipo por WhatsApp. Los leads se almacenan en Supabase; la atribución UTM puede guardarse con el lead. Google Analytics solo se activa con tu consentimiento. Puedes cambiar tu consentimiento en Configuración de Cookies y solicitar acceso, corrección o eliminación escribiendo a info@starsolutionsmiami.com o mediante la página de Contacto. WhatsApp, Supabase, Google y proveedores de hosting procesan datos bajo sus propios términos. La información puede procesarse en Estados Unidos. No envíes números completos de tarjeta. Este sitio no está dirigido a menores de 13 años. El lenguaje legal final debe ser revisado por un abogado de privacidad calificado.
Related: Cookie Policy · Contact STARS