Accidents
Quick answer
After reaching safety, the current Rental Agreement requires accidents and damage to be reported through the stated process.
60-second explanation
Why it matters
Fast, complete reporting protects people first and preserves the documents needed to evaluate the incident, coverage, and rental terms.
In plain English
Get to safety before working through paperwork. Then notify STARS, report the accident to police as the Agreement requires, complete the incident report, and preserve notices or legal documents you receive.
This entry explains the Agreement's reporting steps. It does not decide who caused the accident, whether a loss is covered, or what a claim is worth.
What to confirm before you arrive
Practical checklist
- Save the confirmed STARS contact instructions.
- Know where the Rental Agreement and Rental Record are available.
- Ask where an incident report should be submitted; the exact workflow is not published here.
Example
A driver reaches a safe location after a collision, contacts emergency services when needed, reports the accident as required, and keeps the incident documents together.
Waiting to report because the visible damage seems small. The Agreement's reporting duty is not limited to a renter's first estimate of severity.
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Related terms
Deeper guides
Information and Agreement boundary
This plain-language entry is educational, not legal advice. The Rental Agreement, Rental Record, confirmed STARS policy, applicable law, and rental-specific facts control. Industry context does not create a STARS promise, price, or contractual obligation.