Rental Car Tolls and Violations Explained
The Agreement makes the renter responsible for tolls and for parking citations, photo-enforcement fees, toll-evasion fines, and other fines, fees, and penalties assessed during the rental.
This guide explains STARS rental terms in plain language for general information. The Rental Agreement and Rental Record control the actual terms of each rental.
What the Agreement says
The controlling concepts
- The renter must pay charging authorities directly for tolls and listed Violations assessed against the renter, STARS, or the vehicle during the rental.
- If an authority notifies STARS that it may be responsible, the renter authorizes release of rental and payment-card information to the authority or other relevant parties for processing and billing.
- If STARS pays a Toll or Violation, the Agreement authorizes STARS to charge that payment and administrative fees to the payment card used for the rental.
What it means in plain language
Understand the boundary
A road, parking, or enforcement charge does not disappear because the vehicle is rented. The Agreement assigns those obligations to the renter for the rental period.
The Agreement does not state a toll-package price or describe one universal transponder program. Confirm the vehicle-specific toll arrangement before driving.
What the renter should do
Know Before You Arrive
- 1Ask how tolls are handled for the specific vehicle before entering a toll road.
- 2Pay tolls and listed Violations directly when the authority permits.
- 3Keep notices and payment records.
- 4Review the Rental Record for any applicable administrative-fee terms.
Common questions
Concise Agreement-based answers
Who pays tolls and parking tickets?
The Agreement assigns tolls and listed Violations during the rental to the renter.
Can rental information be shared for toll or violation billing?
Yes. The Agreement authorizes sharing rental and payment-card information with charging authorities or relevant processors when STARS is notified it may be responsible.
Agreement and legal-information boundary
This guide explains STARS rental terms in plain language for general information. The Rental Agreement and Rental Record control the actual terms of each rental. This page is not legal advice and does not decide liability, coverage, charges, or the outcome of a specific matter.
Related resources