Towing
Quick answer
The Agreement lists renter-responsible towing situations and a $79.99 administrative fee for redemption documents, but no universal roadside workflow is published.
60-second explanation
Why it matters
Towing can involve recovery, storage, authorization, safety, vehicle damage, and separate fees, so the cause and instructions matter.
In plain English
The Agreement lists misuse, negligence, abandonment, unauthorized parking, renter-caused mechanical damage, and other renter-responsible situations not caused by the lessor.
It also states a $79.99 fee for providing redemption documents. This is separate from towing and storage costs.
What to confirm before you arrive
Practical checklist
- Save the confirmed roadside/contact instructions.
- Do not arrange a tow without instructions when circumstances allow.
- Park lawfully and stop driving if continued operation may cause damage.
Example
A vehicle towed after unauthorized parking can involve towing and storage costs plus the stated redemption-document administration when applicable.
Treating every tow as renter responsibility—or treating the $79.99 document fee as the towing company's full charge.
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Deeper guides
Information and Agreement boundary
This plain-language entry is educational, not legal advice. The Rental Agreement, Rental Record, confirmed STARS policy, applicable law, and rental-specific facts control. Industry context does not create a STARS promise, price, or contractual obligation.